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Planning conversion funnels

A conversion funnel shows the stage at which prospects drop out before they enquire. That is where improvements start.

Background

More reach does little if prospects leave before they enquire. The funnel shows whether budget belongs in reach or in the website.

Typical stages

  1. Awareness: search, ads, referrals, social media

  2. Interest: service pages are read

  3. Evaluation: case studies, prices, FAQ, comparisons

  4. Action: enquiry or appointment booking

In B2B, decision-makers return several times and forward pages to colleagues. Tracking therefore credits more than the last click.

Approach

First we agree what counts as success at each stage. GDPR-compliant tracking with consent then shows where visitors abandon the path.

That is where the work starts: clearer content, shorter forms, faster pages or better guidance to the next step.

Changes go live one at a time, each with a hypothesis and a metric.

Forms and handovers

Many enquiries fail on long forms or end up in an unread inbox. Our forms meet WCAG 2.2 accessibility, and enquiries go straight to your CRM.

Outcome

You receive a funnel overview with metrics for each stage and a prioritised list of measures.

Project enquiry

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