Domain management and DNS

Why your organisation should own its domains

Your domains should belong to your organisation and be managed so that they never lapse by accident. If a domain expires or a DNS record is changed incorrectly, website and email go offline at once. In many organisations, nobody knows exactly which provider holds the domains. Some are even registered to a former agency or employee.

Ground rules for decision-makers

• the organisation owns the domain, not the agency

• registrar accounts are protected with two-factor authentication

• important domains renew automatically

• access and responsibilities are documented

For important domains, we also recommend a registrar lock. It prevents the domain from being transferred or changed without explicit approval.

Setting up DNS correctly

Alongside the website records, email needs its own: MX, SPF, DKIM and DMARC. They decide whether emails arrive or land in spam. CAA records define which authorities may issue certificates. DNSSEC protects against manipulated DNS responses.

Migrations without downtime

Before a server or provider change, we lower the TTL values so that changes take effect quickly. We then switch over, check all services and raise the values again. Website and email stay reachable throughout the migration.

Approach

The work starts with an overview of all domains, listing registrar, owner, term and DNS records. Outdated or risky records are cleaned up. If you want, we consolidate the domains with one provider and take over ongoing management.